Privacy Policy

**Effective Date:** November 13, 2024

1. Introduction

This Privacy Policy describes how AIATELLA ("we," "us," "our," or the "Company") collects, uses, and protects personal information obtained through our website forms.
We are committed to protecting your privacy and ensuring transparency about how we handle your data.

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide through our website forms, including:

- Contact information (such as name, email address, phone number)

- Professional information (such as job title and company name)

- Message content (such as inquiries or feedback you submit through our forms)

- Any other information you choose to provide in our forms

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

- IP address

- Browser type and version

- Operating system

- Date and time of access

- Pages visited

- Basic geographical location (city/country level)

3. How We Use Your Information

We use your personal information for the following purposes:

- To respond to your inquiries and communicate with you

- To provide the information, services, or support you request

- To improve our website and services

- To send you important updates about our services

- To comply with legal obligations

- To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal information based on the following legal grounds:

- Consent: When you explicitly agree to the processing of your data

- Contractual Necessity: When processing is necessary to fulfill our contractual obligations

- Legal Obligation: When we need to comply with legal requirements

- Legitimate Interests: When we have a legitimate business interest in processing your data

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

- As required by applicable laws and regulations

- As needed to provide our services

- As necessary to resolve disputes or protect our legal rights

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 For EU/EEA Residents (GDPR Rights):

- Right to access your personal information

- Right to correct inaccurate data

- Right to erasure ("right to be forgotten")

- Right to restrict processing

- Right to data portability

- Right to object to processing

- Right to withdraw consent

6.2 For California Residents:

- Right to know what personal information we collect and how it is used

- Right to delete your personal information

- Right to opt-out of the sale of personal information (Note: we do not sell personal information)

- Right to non-discrimination for exercising your privacy rights

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8.International Data Transfers

If we transfer your personal information outside your country of residence, we ensure appropriate safeguards are in place in compliance with applicable data protection laws, including the GDPR.

9. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

AIATELLA

email: info@aiatella.com

Address: Lapinlahdenkatu 16 A, 00100, Helsinki, Finland

For EU/EEA residents: You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.